Terms Of Sales

By making a purchase with Chin Bee, you have acknowledged that you have read through and understood our terms of sale prior to placing an order in our system.

 

PAYMENT METHOD

We accept a wide variety of payment methods through our online checkout platform.

Bank transfer (UOB 392 306 6789) – Kindly send us your bank transfer information.

 

GENERAL

This is a legal binding sales and purchase contract entered between Chin Bee and the customer when the customer decided to purchase our product.

Customer must agree to our terms of sale before a valid order would be placed on our website. During the checkout process, our website would prompt the customer that they need to agree and accept to our terms of sales. Only when the customer agreed and accepted to our terms of sales, then our website would record the customer’s purchase as a valid order.

At the point during the checkout process where the customer agreed and accepted to our terms of sales, the customer’s name, shipping address, email address, IP address, browser and the operating system of the computer used to placed the order would be recorded. These data is used as information that the customer has electronically signed the contract entered between the customer and Chin Bee.

Once an order is placed, we are unable to accept any requests pertaining to change in design(s), sizing and combining shipping from multiple orders.

Chin Bee reserves the right to amend the terms of sale at any time without any prior notice.

 

PRODUCTS

Chin Bee will make every possible effort to provide accurate measurements for all products listed on the site. However, due to mass manufacturing, there may be 2-4cm difference from our given measurement. In such cases, this variance is not considered as a manufacturing defect.

Chin Bee will make every possible effort to accurately represent the colours of our products. However, due to many factors such as different colours resolutions on different computer screens & computer graphics card, perception errors and shadow and/or lighting casting on the computer screens, there might be some discrepancies in the interpretation of the colours of our products. Please exercise your own discretion before making a purchase.

Colour variations may occur for backorder and/or restock product as the fabric and/or dye used to manufacture the backorder and/or restock product is different from the fabric and/or dye used for the original batch of the product. Such instances of colour variations are not considered as a manufacturing defect.

All items should be hand-washed and hang-dried for its first-wash. Do not bleach or soak any items unless it is necessary to get rid of stains or smells. Products of certain nature (eg: products of tie-dye nature, knit, chiffon etc ) should be hand-washed all the time. Products of certain nature (such as chiffon) should be ironed using a steam-iron instead of using a conventional iron. Please consult our customer service regarding the washing and/or ironing of any item when in doubt.

 

PARCEL

In the event that any parcel bounced back to Chin Bee for any reason(s) that was not caused by Chin Bee, such as unclaimed parcel, incorrect shipping address marked by the shipping carrier, incomplete shipping address, refused parcel, customers would be required to pay for the actual shipping fees plus an SGD$2.00 handling charge for us to resend the parcel via the shipping method that was originally selected by the customer.

Chin Bee does not offer any guaranteed express, urgent, next working day delivery, same-day delivery, same working day delivery, same day night-time delivery, guaranteed arrival date, time-zone delivery, designated delivery, Saturday & Weekend delivery, night-time delivery and restricted area delivery service.

All dispatch, shipping and delivery timeframe as mentioned henceforth in the terms of sales, customer’s enquiries and emails serve as a general advisory to give customer an idea of the timeframe and they do not serve as a guarantee or warranty provided to customer and the timeframe mentioned are not guaranteed service provided by Chin Bee and/or the respective shipping carrier.

Chin Bee reserves the rights to substitute the chosen shipping method with other shipping methods/carrier, provided that the substituted shipping method/carrier is a similar/better shipping class as the chosen shipping method.

 

DISCOUNT CODES

To utilise the discount code, it must be entered in the discount code section and validated by the system during checkout.

Discount code must be applied before submitting your order. You will not be able to apply the discount code after the order is placed.

All discount codes are not valid to be used in conjunction with any other existing discount code; only one discount code can be applied for each order.